D. Hughes & Co. Philadelphia PA New York NY managing outsourced IT projects course syllabus
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Placeholder Summer 2010 Public Class Schedule

Philadelphia metro
August 13, 2010

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Managing Outsourced IT Projects

This course addresses the challenges of managing an outsourced IT project. You will enhance your IT project management skills by discovering the success criteria for vendor selection, pricing, contracting, configuration control, risk management, change management, and financial reporting.

Course Specifications

Course identifier: MOITP.

Course duration: 7.5 hours / 7.5 PDUs.

Delivery schedule: One day.

Course Description

Managing Outsourced IT Projects addresses the challenges of managing an outsourced IT project. You will enhance your IT project management skills by discovering the success criteria for vendor selection, pricing, contracting, configuration control, risk management, change management, and financial reporting.

Target Student:
This course is designed for IT project managers, vendor relationship managers, business analysts, systems analysts, and project estimators.

Prerequisites:
There are no prerequisites for this course.

Delivery Methods: Traditional classroom training with structured hands-on activities.

Performance-Based Objectives

Upon successful completion of this course, you will be able to:

recognize the fundamentals of outsourcing;
discuss vendor selection, pricing models, and the contracting process;
describe the importance of work transition and people management;
examine how to manage an outsourced operation;
describe client relationship management and program governance;
describe best practices for the financial management of outsourced projects and project closure.

Course Content

Lesson 1: Understanding the Fundamentals of Outsourcing

Topic 1A: Examine the Basics of Outsourcing
Topic 1B: Examine the Models of Outsourcing
Topic 1C: Examine the Outsourcing Life Cycle

Lesson 2: Examining Negotiations and Contract Management

Topic 2A: Identify the Steps in Vendor Qualification and Selection
Topic 2B: Examine the Pricing Models
Topic 2C: Implement Contracting

Lesson 3: Managing Transition and People

Topic 3A: Examine Transition Management
Topic 3B: Examine People Management

Lesson 4: Managing Outsourced Operations

Topic 4A: Implement Project Management Practices in Outsourcing
Topic 4B: Implement Configuration, Risk, and Change Management
Topic 4C: Examine Issue Management

Lesson 5: Examining Client Relationships and Program Governance

Topic 5A: Implement Client Relationship Management
Topic 5B: Examine Program Governance

Lesson 6: Managing Finances and Project Closure

Topic 6A: Examine the Financial Management of Outsourced Projects
Topic 6B: Explore Knowledge Transition and Management During Project Closure